ISP Técnico

Features ISP Técnico

Application for internet provider technicians, integrated into the VigoWEB System, allowing them to manage service orders for which they are responsible, having access to the following resources:- Login (Option to Remember Credentials and Password Recovery).- Profile (Set Photo Option).- Push Notifications (New Services).- List of services (By Period and Situation).- Start a conversation with the customer on WhatsApp.- Option to display the customers Route and Location on the map.- Option for the technician to remove the MAC Address from a connectivity, to facilitate equipment exchange.- Option to change the PPPoE password.- Option to view service history.- Update service status.- Insertion of photos to the service.- Digital signature by the customer.- Option for the customer to rate the service at the time of subscription.- Option to set customer coordinates.- End service.- Option to capture the route taken by the technician.- Speed ​​test.